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继续等退款 - - 不知道得等到什么时候了...
Sadly due to many circumstances we willl be unable to continue the operation and running of the LET Special's and that area of our business.
After our CEPH Cluster failure are orginal intention was to EOL the plan due to the thin profit margin / time required to bring all services back online,
however due to demand from clients we worked to get as many client's back online @ Hetzner on our orginal setups.
However due to still ongoing PayPal Dispute's, and the extreme high support load off the back of this product it is something we will not be able to continue for an extended period of time while still making a profit to operate from.
Therefore the following decision has been taken.
All services will continue to operate till 20th January 2018, please make sure all your data is backed up externally (Please make sure you have cancelled any PayPal subscriptions)
Pro-Rota refunds will be sent to ALL customers who have paid past 20th January 2018 (this will take some time as will be done as and when the resource to refund is avaliable so please do bare with me)
Again I appologise, but at this point I want to provide notification to allow time for users to make a seamless change to another provider, a hard decision to be made specially after the amount of time I have poured into this over the past month.
For resources and prices around the same as your LET Special I would advise to look @ https://www.time4vps.eu/storage-servers/#quarterly as the next best alterntive.
If you have any questions or anything we can help with please do let me know, however due to the high expected ticket load please expect a delayed response.
After the 20th January will also have a large amount of SX61 that will be avaliable for transfer for free to another Hetzner account, saving you the €69,00 setup fee,
if you would like to take up one of these from 21st January please send me an email directly to [email protected] these will be on a first come first basis.
Thanks,
Ashley |
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