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本帖最后由 lxz7758521 于 2023-4-5 20:15 编辑
Dear VirMach customers,
Please refer to the network status page regarding connectivity issue on the existing IPv4.
To attempt to reduce this outage, we will be assigning a new IPv4 address to your service(s) in Frankfurt and Amsterdam. We will attempt to communicate this change to you as soon as possible, via support ticket, but in case you do not receive this communication, you should check the "VPS Control Panel" for your updated IPv4 address which may either be the "main" IP address or listed as a secondary. We apologize for lack of notice. This is being done as an emergency so we were unable to notify you beforehand.
Once the new IPv4 address is assigned, please make sure to set it as the main IPv4 address and "reconfigure networking" or manually change the IPv4 address within your VPS using VNC. If you have any questions please feel free to reply to the ticket generated for the change or create a ticket, however, please note we may be dealing with hundreds or thousands of ticket requests so response may be delayed.
Thank you,
The VirMach Team
尊敬的 VirMach 客户,
请参阅有关现有 IPv4 连接问题的网络状态页面。
为了尝试减少这种中断,我们将为您在法兰克福和阿姆斯特丹的服务分配一个新的 IPv4 地址。我们将尝试通过支持票尽快将此更改传达给您,但如果您没有收到此消息,您应该检查“VPS 控制面板”以获取更新的 IPv4 地址,该地址可能是“主要”地址IP 地址或列为次要地址。对于没有通知,我们深表歉意。这是紧急情况,因此我们无法事先通知您。
一旦分配了新的 IPv4 地址,请确保将其设置为主 IPv4 地址并“重新配置网络”或使用 VNC 在您的 VPS 中手动更改 IPv4 地址。如果您有任何问题,请随时回复为更改生成的工单或创建工单,但是请注意,我们可能正在处理数百或数千个工单请求,因此响应可能会延迟。
谢谢
VirMach 团队
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