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Hi Zhang,
Hope you're doing well and enjoying our services thus far!
I'm with the Enterprise team at CloudFlare and noticed the domain (weline.cc) that you have on our business plan.
I wanted to reach out to you to inform you that we are currently in the process of matching our customers with the plan that reflects their use of CloudFlare. In the coming weeks, we will be changing our terms of service, and placing caps on high-traffic self-serve accounts and/or routing this traffic to low-cost, low-performing routes.
I noticed that your CDN caching usage on this domain is close to 2 PB per month (going to India & China) and will be impacted by the above changes. Since you have been a loyal business customer with us, we want to give you the opportunity to upgrade to our Enterprise tier at discounted pricing so your bandwidth is not capped and performance of traffic is not impacted.
Additionally, you will have access to the following Enterprise benefits:
Discounted & locked-pricing for 1-3 years
Dedicated Solutions Engineer & Account Manager support for periodic performance/security fine-tuning (included in flat monthly pricing)
24/7/265 access to the CloudFlare NOC phone line
Enterprise grade support and response time SLAs (business plan has only email support & no defined SLAs on support response and issue resolution times)
Full access to our global CDN network with VIP routing (over 4+ million self-serve customers)
Dedicated Enterprise IP space vs. shared IP space with our other self-serve customers
Custom security rules and caching logic written by our Engineers as well as advanced caching control (30 second TTL’s)
Better terms of service (Please see self-serve Terms of Service) Customers such as yourself typically won’t accept sections 10, 11, 13, 19 including our right to use your name/logo in marketing materials and our right to route traffic to low-cost data centers, rather than our higher performing routes
Multi-user account with role-based access
VIP Routing: DDoS mitigation precedence and network routing preference in times of network congestion over 5 million Biz/Pro/Free customers
IP blocking by country
Access to raw logs
Happy to discuss more over a 30 minute call.
Best,
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Mohit Bijlani
Customer Development at CloudFlare, Inc.
(650) 653-1725
[email protected] |
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