We'd like to propose a solution for your support request: XXXXXXXXXXXXXX
We suggest the following solution:
Hello XXXXXXX
Thank you for contacting the OVHcloud billing department. My name is Tomás, we talked on the chat earlier and I just wanted to do a follow up on what was said.
Thank you waiting for the verification of the status of delivery for your order.
Due to the volume of orders that we are currently receiving, our datacenters are experiencing internal delays in completing and delivering these orders.
We can confirm that this is the case for your Order(s) number: XXXXXXXXX
Furthermore, we would like to inform that our technical team is currently working on it's delivery and your order should be completed soon, as it's currently being prioritized.
We sincerely apologize for this delay and inconveniences this may be causing you and would also like to remind you that if it is the case that the order is not delivered within 15 days, you are entitled to the cancellation and full refund of your order.
If you have any further questions, please feel free to contact us. Thank you for choosing OVHcloud as your technical partner.
Have a nice day
To respond, please access your CS10396904 support request to accept or reject the proposed solution. If you do not accept the proposed solution, you will also be asked to provide us with further information.
Please note that if you do not reply within the next 7 days, this request will be automatically closed.
Regards,
Tomás F.
The OVHcloud team作者: nrbs 时间: 2024-11-8 20:56
我好多个订单 为啥 一个没取消 B E 都有作者: icon 时间: 2024-11-8 21:41
好象这次没有缺货取消的，都是在排队，按照他们的说法，先到先得。
